Billing
SyVault billing is managed through the Platform Console. This page covers plan tiers, payment methods, invoices, and common billing operations.
Plans
SyVault offers five subscription tiers:
| Plan | Target | Key Features |
|---|---|---|
| Free | Individuals | 1 vault, unlimited records, TOTP authenticator, Travel Mode |
| Developer | Solo developers | Everything in Free + Secrets Manager (3 apps), CLI/SDK/API access, unlimited vaults |
| Teams | Small teams | Everything in Developer + shared folders, teams, audit log, emergency access, org sharing |
| Business | Organizations | Everything in Teams + SSO, SCIM, SIEM, enforcement policies, compliance reports, 10 SM apps |
| Enterprise | Large organizations | Everything in Business + dynamic secrets, custom branding, attestation badges, unlimited SM apps, dedicated support |
Secrets Manager application caps
Per-plan caps on Secrets Manager applications (enforced by sm_app_cap_for_plan):
- Free: Secrets Manager is not available (feature-gated).
- Developer: 3 applications.
- Teams: 3 applications.
- Business: 10 applications.
- Enterprise: unlimited.
Dynamic secrets and breach monitoring admin are Enterprise-only.
Payment Methods
SyVault accepts:
- Credit and debit cards (Visa, Mastercard, American Express).
- ACH bank transfer (Business and Enterprise plans, US only).
- Wire transfer (Enterprise plan, by arrangement).
Manage payment methods under Platform Console > Billing > Payment Methods.
Billing Cycle
- Monthly: Billed on the same day each month. Seat additions are prorated for the remainder of the current cycle.
- Annual: Billed once per year at a 20% discount. Seat additions are prorated for the remainder of the annual term.
Invoices
Invoices are generated at the start of each billing cycle and are available under Platform Console > Billing > Invoices. Each invoice includes:
- Line items for base plan seats and any add-ons.
- Prorated charges for mid-cycle seat additions.
- Applicable taxes.
Download invoices as PDF for your records.
Changing Plans
To upgrade or downgrade:
- Go to Platform Console > Billing > Plan.
- Select the new plan tier.
- Review the prorated charges or credits.
- Confirm the change.
Upgrades take effect immediately. Downgrades take effect at the end of the current billing cycle to avoid disrupting access to features.
Seat Management
- Adding seats: Go to Billing > Seats, enter the number of additional seats, and confirm. The charge is prorated.
- Removing seats: Reduce the seat count. The reduction takes effect at the next billing cycle. You must remove or suspend members to match the new seat count before the cycle renews.
Cancellation
To cancel your subscription:
- Go to Platform Console > Billing > Plan.
- Click Cancel Subscription.
- Your access continues until the end of the current billing period.
- After cancellation, you can export your data for 30 days. After that, all encrypted data is permanently deleted.
Tax and Compliance
SyVault charges applicable sales tax based on your billing address. Enterprise customers can provide a tax-exempt certificate under Billing > Tax Settings.